PLAYER SUPPORT

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the way forward.

Write to lagunast@lagunast.com for help.

Help us understand what happened

Include the game name, app version, device model and a description of the issue. Never send your password, sign-in token or full cloud-save file.

Cloud progress looks out of date

Check that the game has successfully synchronized using the same Play Games account. The website shows available cloud information, which may be older than progress on your device. Do not delete your local save to resolve a website display issue.

Purchase or Gold question

Contact support with the approximate purchase date and a description. Keep purchase receipts private; share only what support requests through the support conversation. Gold is currently specific to Wandering Bands.

Account deletion

Use the game's available account deletion flow, or contact support for assistance. Signing out of this website does not delete your account or game save.